Last updated: September 2026
Tendershala ("we", "us", "our") provides GeM registration assistance, government tender consultancy, and related vendor-enlistment support. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have. It applies to your use of www.tendershala.com (the "Site") and does not cover information you may share with us separately through a signed engagement letter or service agreement, which is instead governed by the terms of that agreement.
Information We Collect
We collect information you choose to provide us directly, such as your name, email address, phone number, city, and any business or registration details you enter into our enquiry forms, WhatsApp chat, or email. We do not ask for sensitive documents such as PAN, Aadhaar, or bank details through this website; any such documents are exchanged only through secure channels once you engage us for a service.
We may also automatically collect limited technical information when you browse the Site, such as your browser type, device information, pages visited, and referring URL, to help us understand how the Site is used and to keep it working correctly.
How We Use Your Information
- To respond to your enquiry and get in touch about the GeM registration or tender consultancy service you're interested in
- To prepare quotations, checklists, and documentation relevant to your requirement
- To send you updates about the status of a service you've engaged us for
- To improve this website and the clarity of our service pages
- To comply with applicable law or respond to a lawful request from a government authority
We do not sell your personal information to anyone, and we do not use it for unrelated marketing without your consent.
Sharing of Information
We do not share your information with third parties except where necessary to deliver the service you've requested — for example, submitting your details on a government portal such as GeM, IREPS, or a certifying body's website as part of a registration you've asked us to handle. We may also share limited information with service providers who support our own operations, such as email or hosting providers, under obligations to keep it confidential.
Cookies
This Site may use basic cookies or similar technologies to remember your preferences and understand overall usage patterns. You can disable cookies through your browser settings; some parts of the Site may not function as smoothly if you do.
Data Security
We take reasonable administrative and technical measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of information you send us online.
Data Retention
We retain your information for as long as needed to provide the service you've requested and to meet any legal, accounting, or compliance requirements that follow from it. You may write to us to request that we delete information we no longer need to retain.
Children's Privacy
This Site is intended for businesses and individuals who are at least 18 years old and legally able to engage our services. We do not knowingly collect information from anyone under the age of 18.
Third-Party Links
Our Site may link to government portals (such as GeM, IREPS, or NSIC) or other third-party websites for your convenience. We are not responsible for the privacy practices of those websites, and we encourage you to review their respective privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised "last updated" date. Your continued use of the Site after any changes indicates your acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out to us through our Contact Us page or email us at info.tendershala@gmail.com.